Conferences & workshops organized by TELEPERFORMANCE FRANCE
20 September 2023
12h20 to 13h05
ROOM F
EXHIBITOR WORKSHOP
The augmented agent: superpowers for customer satisfaction.
Next-generation technologies allowing:
- Unlimited access to real-time knowledge for greater efficiency
- Live adaptation of channels to personalize the experience and reduce effort
- Automatic analysis of each contact for continuous improvement
- Hyper-personalization of each interaction to create a strong relationship between customer and agent
Conference Moderators:
Matthieu LE BEURIER
VP Business Development Retail & E-Commerce – TELEPERFORMANCE
Stéphane DEPOISSON
Directeur de marché – TELEPERFORMANCE
Teleperformance is a global digital business services company. With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Stand B09 + Workshop
Request your free badge
17 • 18 • 19 SEPTEMBER 2024
Palais des Festivals
de Cannes