Conferences & workshops organized by ZENDESK
20 September 2023
16h00 to 16h45
ROOM E
EXHIBITOR WORKSHOP
The era of intelligent customer experience: how to optimize customer satisfaction while controlling costs
We are at a pivotal moment where CX must adapt and evolve for businesses to deliver on the promise of delivering truly intelligent CX. In this conference we will come back to the major challenges of customer relations, including the rise of AI, personalization, omnichannel and cost control.
Conference Moderator:
Sophie PIETREMONT
Marketing Director, South EMEA – ZENDESK
Speaker:
Claire SABOUROUX
Customer Experience project manager – VOYAGE PRIVÉ
Zendesk is a customer service software company that offers support, sales, and customer engagement solutions designed to deliver the best interactions with customers and employees. Zendesk serves more than 100,000 customers from all size across a multitude of industries in over 30 languages.
Stand F05 + Workshop
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17 • 18 • 19 SEPTEMBER 2024
Palais des Festivals
de Cannes